We remotely support everything we deliver ON-SITE, but more effectively and at attractive conditions. We provide our services uncomplicatedly, based on individual agreements, around the clock - 24/7!
- Daily tasks of SAP BASIS, such as STMS, background processing, dump analysis, and syslog evaluations
- System copies and client copies
- Applying SAP notes
- Spool and print management
- Configuration of interfaces for PO / SEEBURGER / HR
- Monitoring & reporting
- Support packages and enhancements from planning to implementation
- AWS and SAP HEC Cloud administration
- DB and OS administration
Additionally, we provide remote:
- Support hotline
- Weekend support
- Out of business hours support